Shipping & Returns

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via DHL Global with tracking and drop-off without signature. If you prefer delivery by Express Delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Free International Shipping:

All the Item will be shipping from HONG KONG and tracking ID will provide.

If you order items total value = US$20 or €16 or £15 or more, we will ship your items for free!

Shipping Method Region Shipping Time Cost
DHL Global Mail International (All Countries) Usually takes 5-15 business days

Order amount <$20 = $ 1 USD

Order amount >$20 = free shipping

Express Shipping
(with tracking)
International (All Countries)  1-5 business days  Varies by Country, calculated by Weight

Order delivered by DHL and the order tracking link:


Fast Shipping

Our customers call it "flash shipping" - as we usually ship out orders the same day!


30-Days No Questions Asked Free Return Available

Shoes and clothing will always vary - for example, a shoe might not fit or you might not like it anymore; we understand that items may not fit well or you may have simply changed your mind about something! Therefore, offers a 30 days period from the time of receipt for returning your order and for a full refund. We now offer free return pick-ups if you arrange it with our preferred partner. Online shopping has never been more convenient!

Comprehensive and personal service

Our customers can reach our friendly Customer Service team easily by phone, email, or leaving us a message on the site! Our teams are eager to answer any and all queries that you may have!